Privacy Policy for Kurmanji Holding Inc

At Kurmanji Holding Inc, operating Grichi and accessible from https://grichi.ca, protecting the privacy of our visitors is one of our top priorities.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

If you have any questions or need more information about our Privacy Policy, please contact us at [email protected].

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.
Where applicable, we will seek additional consent (for example, for marketing emails) as required by law.

Information We Collect

We may collect personal information in the following situations:

When you contact us directly: Your name, email, phone number, and any other information you include in your message or attachments.
When you make a reservation, order online, or register for an account: Contact details such as name, email, phone number, address, and payment information.
Automatically collected information: Your IP address, browser type, operating system, referral URLs, and the pages you visit.

We will always make it clear why we are asking for personal information.

How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve our website and services
Process online orders and reservations
Communicate with you regarding orders, inquiries, or support
Provide personalized content and recommendations
Detect and prevent fraud or misuse
Comply with legal obligations

Marketing Communications

With your express consent, we may send you promotional emails about Grichi’s restaurant updates, limited-time offers, or special events.
Consent is collected separately — for example, by selecting an unchecked box at checkout or during account registration.

You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails or by contacting us at [email protected].
If you have made a purchase, we may also contact you under implied consent for up to 24 months after your last order, in accordance with Canada’s Anti-Spam Legislation (CASL).

Log Files

Like most websites, grichi.ca uses log files. These files collect non-personal information such as IP addresses, browser type, ISP, timestamps, and referring pages.
This information helps us analyze trends, manage the website, and improve the user experience.

Cookies and Web Beacons

We use cookies to enhance your browsing experience. Cookies store preferences and help us understand how visitors interact with our site.
You can disable cookies in your browser settings, but some website features may not function properly.

For general information on cookies, visit What Are Cookies.

Third-Party Services

We use certain third-party tools to help us operate and improve our website:

Better Resto Technologies – to power online ordering and restaurant management.
Facebook Pixel – to measure website traffic, conversions, and the effectiveness of our ads.

These third parties may collect, use, and share data in accordance with their own privacy policies.
We encourage you to review those policies to understand how your information is handled.

Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your data under certain conditions.
Restriction: Request that we limit how we process your data.
Objection: Object to the processing of your data.
Portability: Request transfer of your data to another organization or to you.

To exercise any of these rights, contact [email protected].
We will respond within one month.

Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13.
If you believe your child provided such information, please contact us immediately and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be reflected on this page with an updated “Last Revised” date.

Last updated: October 2025

Contact Information
Kurmanji Holding Inc
https://grichi.ca
📧 [email protected]